Water

About the System

Shady Hollow MUD owns and operates 5 sewer lift stations in their service area. The District also owns and operates, Approximately 21 miles of water and 20 miles of sewer lines. The system is professionally maintained and operated by the district operator. The operator for Shady Hollow MUD, Tumco Consultants Inc, works to ensure that the District provides the highest quality services and complies with all state and federal rules and requirements. All of the District’s facilities have connections for generators to ensure that the lift stations in our neighborhood will function, and that the toilets will continue to flush, even if there is a loss of power. Shady Hollow MUD currently purchases their water from The City of Austin thru a master meter connection.

Water and Sewer Application Procedures

Operator

Tumco Consultants Inc Has been managing Shady Hollow MUD for over 30 Years and continually strives to preform Quality customer service.

Tumco Consultants, Inc.
P.O. Box 1220
Dripping Springs, TX 78620

Customer Care/Billing Hours
Monday- Friday: 9:00 a.m.- 5:00 p.m.
Phone: (512) 280-6622
Email: tumco1@prismnet.com

Emergency 24 hour service line: (512) 280-6622

View/Pay Your Bill

Paying your water bill online is easy just go to the pay bill tab and register.
Note your account number corresponds to the mud number.
Example:

  • Shady Hollow MUD 1: Account # 10000000
  • Shady Hollow MUD 4: Account # 40000000
  • Shady Hollow MUD 6: Account # 60000000

If you have questions or need help please call Tumco or Payclix at 1-866-729-2549

First Time Registration

If this is your first time accessing your account, utilize the links below.

Shady Hollow MUD #1

Register Here

Shady Hollow MUD #4

Register Here

Shady Hollow MUD #6

Register Here

Returning Users

Once you have registered you can utilize the link below to access your account each month.

View/Pay Your Bill

Water Conservation

Using water wisely will help reduce your water bill and ensure clean, fresh water is abundant for generations to come.

Did you know?
  • About 75% of water used in the home is used in the bathroom.
  • About 8% of water used in the home is used in the kitchen.
  • About 14% of water used in the home is used in the laundry room.
  • Leaks can account for 10% or more of the water bill, so FIX THOSE LEAKS!

Learn More

Useful Links